Archive for September, 2013

Hemorrhoids and Big Data

“Why are there so many hemorrhoid claims in this region?” Several years ago, the vice president of a mid-sized insurance company was telling me the story of a struggling data warehouse implementation. His technology team spent months building a system to aggregate all their claims information across multiple geographies. While reviewing the initial reports, he […]

ESPN Tennis Analytics: Behind the Scenes

Entering the ESPN studio a few years ago, our consultant Kenneth Jensen brimmed with excitement. We were introducing a new tennis analytics solution to the U.S. Open broadcast team. Brad Gilbert, a former professional tennis player and coach to stars like Andre Agassi and Andy Roddick, expressed the most interest. In fact, the topic of conversation was […]


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